Job DescriptionManoribel Resort is hiring a Front Office Receptionist to be the welcoming face of our guest experience.
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About Manoribel ResortnManoribel Resort which is little away from Mumbai city is a premium hospitality destination known for its warm service, serene ambiance, and curated guest experiences. We are looking for a polished, guest-centric Front Office Receptionist to be the first point of contact for our visitors and a key ambassador of our brand.
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nIf you have:
n✔️ 6 months–2 years of front desk/hotel reception experience
n✔️ Excellent communication and guest-handling skills
n✔️ Comfort with reservations, billing, and PMS tools
n✔️ A service-first, polished, and proactive attitude
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Key Responsibilitiesn
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- Welcome guests warmly and manage efficient check-in and check-out processes.n
- Handle reservations, modifications, cancellations, and pre-arrival preparations.n
- Maintain accurate guest records and billing information in the Property Management System (PMS).n
- Respond to guest inquiries via phone, email,



and in person with accurate information on resort services, rates, amenities, and local attractions.n
- Process payments, cash handling, and end-of-shift reconciliations accurately.n
- Upsell rooms, dining, and other resort services to enhance guest experience and revenue.n
- Coordinate with housekeeping, maintenance, F&B;, and other teams to fulfill guest requests and special needs.n
- Maintain a clean, organized, and welcoming reception area.n
- Follow resort policies, safety standards, and service protocols consistently.n
- Handle guest complaints professionally and escalate when necessary.n

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Qualifications & Skillsn
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- 10+2 / Graduate in Hospitality, Tourism, or related field (preferred).n
- 6 months to 2 years of experience in a front office/reception role in a hotel or resort.n
- Robust communication skills in English; additional local languages are a plus.n
- Proficiency in MS Office; experience w

📌 Join Our Team: Front Office Receptionist at Manoribel Resort ? (Maharashtra)
🏢 Manoribel Resort
📍 Maharashtra