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Explore your next prospect at a Fortune Global 500 organization. Envision cutting-edge possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
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He / She provides support to external and internal customers to ensure customer expectations are met and exceeded. Person should have a proven track record of being co-operative, approachable, conscientious, enthusiastic, competent, flexible, able to work independently, a team player. Should be willing to work extend hours whenever the process requires.
Skills Required
· Robust in-depth Manual Billing and Incentives knowledge.
· Excellent written and verbal communication skills
· To work on own initiative as well as part of a team
· Able to prioritize workloads
· Attention to detail
· Ability to work to deadlines
· Must be customer focused
· Knowledge of MS Office
Job Duties and Responsibilities
· Communicate with AFC Contacts, WWF team, Countries, F&A; teams and Account Executives
· Identify training areas and coordinate with the Supervisor for the necessary trainings
· To comply with UPS policies, Data security, and SOX compliance related policies
· Monitor workflow to plan work schedule as per the SLA requirement and the volume.
· Conduct Monthly Product Knowledge test for the entire team.
· Follow up with Countries to get the resolution.
· Ad hoc billing requests from Countries.
· Any other tasks or duties assigned by the Team Lead, Supervisor or Manager as per the process requirement.
Employee Type:
Permanent
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📌 Financial Admin Assistant Pune
🏢 UPS
📍 Pune