26 Aug
|
NEXOTECH ADVANCE PRIVATE
|
Hyderabad
26 Aug
NEXOTECH ADVANCE PRIVATE
Hyderabad
Job Title: Customer Support Executive / Technical Support Executive – International Voice, Email & Chat Support
Eligibility:
Minimum 1 year of experience in an International UK/US Voice Process (Mandatory)
Fluent English communication (C1 Level) is mandatory
Experience in Voice, Email & Chat Support
Strong troubleshooting and customer service skills
Ability to work in rotational shifts, including night shifts
Immediate joiners preferred
Language: Fluent English (C1 Level) – Mandatory Freshers also apply
Key Responsibilities:
Provide technical support to international customers through voice, email, and chat.
Diagnose and resolve customer issues efficiently.
Maintain high customer satisfaction while meeting quality and productivity targets.
Accurately document customer interactions and follow support procedures.
Escalate complex technical issues when required.
Required Skills:
Excellent verbal and written English communication (C1 Level)
Solid technical troubleshooting abilities
Customer-focused approach with problem-solving skills
Basic computer proficiency and typing skills
Ability to multitask in a quick-paced workplace
Minimum 1 Year (International UK/US Voice Process)
Send CV8010207552Call/whtsApp
JOBLOCATION-JAIPUR/INDORE/Mumbai
Pay: ₹30,474.57 - ₹45,855.80 per month
Benefits
Health insurance
Life insurance
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Customer support: 1 year (Required)
Work Location: In person
📌 Customer Support International Voice & Email Chat Hyderabad
🏢 NEXOTECH ADVANCE PRIVATE
📍 Hyderabad