Customer Assistance Manager-Recovery-Business Loans-Hardship Assistance Unit - Manage customer assistance activities focused on recovery of business loans.
Handle hardship assistance cases within the business loans portfolio.
Coordinate with customers to provide support and manage loan recovery processes.
Work closely with internal teams to ensure effective resolution of loan hardship cases.
Responsible for maintaining customer relationships during recovery and hardship assistance.
Requires robust communication and negotiation skills.
Role involves understanding financial products related to business loans.
Focus on mitigating risks associated with loan defaults through customer engagement.
Likely involves managing sensitive customer information and ensuring compliance.
Requires ability to work in a energetic financial services setting.
📌 Customer Assistance Manager Business Loans Recovery And Hardship Assistance New Delhi
🏢 Kotak Mahindra Bank
📍 New Delhi
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