The Ruby Arena Trivandrum is looking for a friendly, qualified, and customer-focused Front Office Assistant to join our team.

Position: Front Office Assistant

Location: Trivandrum, Kerala

Experience: 1–2 years preferred

Software: HotSoft PMS experience preferred

Key Responsibilities
Welcome and assist guests with a warm and professional attitude.
Handle check-in and check-out procedures efficiently.
Manage guest reservations, room allocations, and billing.
Handle guest queries, requests, and complaints professionally.
Maintain accurate guest records and front office documentation.
Coordinate with Housekeeping, F&B;, and other departments.
Handle cash, card payments, and daily front office transactions.
Ensure smooth operation of the front desk during the assigned shift.





Requirements:
Previous experience in a hotel front office role is preferred.
Hands-on experience with HotSoft PMS will be an advantage.
Good communication and interpersonal skills.
Pleasant personality with a customer-service-oriented approach.
Basic computer knowledge and proficiency in MS Office.
Ability to work in shifts, including weekends and holidays.
Valuable English communication skills; knowledge of Malayalam/Hindi is an advantage.

Pay: ₹12,000.00 - ₹15,000.00 per month

Perks
Food provided
Provident Fund

Work Location: In person

📌 Front Office Assistant Ulloor
🏢 ruby arena
📍 Ulloor