Qualification & Experience :
Open to undergraduates & postgraduates
Excellent spoken English and communication skills are required.
Experience in international voice process, BPO customer service, or Telecalling is an added advantage.
Job Responsibilities :
Handle inbound/outbound international customer calls professionally.
Communicate with customers from international markets.
Understand customer requirements and provide appropriate solutions.
Resolve customer queries and complaints effectively.
Maintain high standards of customer service and professionalism.
Follow company processes, policies, and quality standards.
Maintain accurate customer and call records.