Role Description
Must have hands-on experience with ITSM, specifically:
Incident Management
Problem Management
Knowledge Management
Robust understanding of CMDB and Asset Management (HAM) modules.
Experience with system integrations and Flow Designer.
Robust scripting knowledge, including:
Business Rules
Script Includes
Workflows
Flow Designer
Experience in Request Management, including:
Catalog Items
Order Guides
Robust debugging and troubleshooting skills.
Skills itsm,cmdb,flow designer,scripting,
📌 Lead I Product Support Servicenow Itsm Developer Hyderabad
🏢 UST
📍 Hyderabad