Key Responsibilities

Billing &
Transactions
Receive and process customer orders at the counter
Bill customers accurately using the POS billing system
Accept payments via cash, credit/debit card, UPI, wallets, and vouchers
Issue receipts and provide correct change to customers
Process discounts, offers, coupons, and loyalty points as applicable
Handle bill modifications, voids, and cancellations with supervisor approval

Cash Management
Maintain and balance the cash drawer throughout the shift
Perform shift opening and closing cash counts
Report any cash discrepancies immediately to the supervisor
Maintain petty cash register with proper documentation
Ensure daily cash handover to the cash office with supporting reports

Customer Service
Greet every customer warmly and professionally
Assist customers with menu queries, combo offers, and pricing
Handle customer complaints or billing disputes calmly and escalate when needed
Ensure quick and effective service especially during peak hours
Maintain a positive and welcoming counter environment

Operations &
Compliance
Ensure the counter and billing area is clean, organized, and stocked
Maintain stationery — receipt rolls, bill folders, tokens, etc.
Follow hygiene,



safety, and cash handling SOPs at all times
Coordinate with kitchen and floor staff for smooth order flow
Assist in daily and weekly sales report preparation
Support stock and inventory checks at the counter

Required Qualifications
Minimum 10+2
Bachelor's degree preferred
0–2 years of experience in a cashier or billing role
Prior experience in F&B;, hospitality, or retail is an advantage
Freshers with good communication skills are welcome to apply

Key Skills &
Competencies
Proficiency in POS billing software (Petpooja, Posist, MICROS, etc.)
Basic math and numerical accuracy
Fast and accurate cash handling ability
Good communication in English and local language
Honest, reliable, and detail-oriented
Ability to work under pressure during rush hours
Team player with a positive attitude

Working Conditions
Shift-based work including mornings, evenings, weekends, and holidays
Standing for extended periods at the counter
Quick-paced environment with high customer footfall during peak hours

Pay: ₹8,140.40 - ₹19,000.00 per month

Work Location: In person

📌 Retail Cashier Hyderabad
🏢 Pranavi's Samskriti
📍 Hyderabad