Role: ServiceNow SAM Pro Specialist

Experience: 5–8 years overall; 3+ years in ServiceNow SAM Pro

Location: Bangalore / Hybrid

Role: Looking for a hands-on ServiceNow SAM Pro Consultant to support implementation of SAM Pro and Snow Software

Key Responsibilities:
Assess existing ServiceNow SAM Pro and Snow configuration.
Configure SAM Pro — software models, publishers, entitlements, license metrics, contracts and reconciliation.
Configure software request, approval, allocation, reclamation and retirement workflows.
Integrate and troubleshoot Snow ↔️ ServiceNow data synchronization.
Perform software normalization, reconciliation and Effective License Position (ELP).
Analyze license compliance, over-deployment, under-utilization and reclamation opportunities.




Work with SCCM, Intune, Jamf and CMDB data for software asset reconciliation.
Build SAM dashboards and reports.
Support SIT/UAT, go-live and hypercare.
Prepare technical documentation, SOPs and conduct knowledge transfer

Must Have
Robust hands-on ServiceNow SAM Pro
Software Asset Management & licensing knowledge

Snow Software ELP / reconciliation / normalization
ServiceNow integrations / REST APIs
Service Catalog / Flow Designer
CMDB fundamentals
SCCM / Intune / Jamf exposure
Positive client-facing and documentation skills

📌 Servicenow Sam Pro Consultant Bengaluru
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