Qualification
B.E./B.Tech in Computer Science / IT / Electronics or equivalent.
3+ years of experience in Server/System Administration, preferably in AI/GPU/HPC infrastructure.

Key Skills
Robust knowledge of Linux/Windows Server Administration.
Hands-on experience in server hardware troubleshooting and replacement.
Knowledge of GPU servers, NVIDIA/AMD GPUs, GPU drivers and AI workloads.
Knowledge of storage, RAID, NVMe, networking and server components.
Experience in OS installation, upgrades, patching and driver/software installation.
Ability to monitor CPU, memory, storage, network and GPU performance.
Valuable troubleshooting and log-analysis skills
Knowledge of BMC/IPMI, BIOS/UEFI and hardware health monitoring.
Basic knowledge of HPC/AI environments, CUDA, Slurm/Kubernetes will be an advantage.

Key Responsibilities
Provide onsite operational and technical support for AI/GPU server infrastructure.
Troubleshoot hardware, OS, driver, application and GPU-related issues.




Perform hardware replacement and preventive maintenance.
Install/upgrade OS, drivers and software applications.
Monitor system health, performance and AI/GPU workloads.
Collect logs and performance statistics for troubleshooting and reporting.
Maintain daily health-check, incident and activity reports.
Coordinate with OEM/L3 technical experts through email and telephone for unresolved issues.
Ensure timely escalation and closure of critical incidents.
Support RCA and corrective actions for recurring/critical issues.

Desired Candidate Profile
Solid analytical and problem-solving skills.
Good communication and customer-handling skills.
Ability to work independently at customer locations.
Willing to work in 24x7/shift/on-call support, as required.
Experience in data center, HPC, AI/GPU or enterprise server environments preferred.

📌 Technical Support Engineer Faridabad
🏢 Netweb Technologies India
📍 Faridabad