Position: Team Lead - Admissions Location: Gurugram
️ Working Days: Monday to Saturday (Saturday- WFH)
Experience Required: 5+ years
Role Overview
We are looking for an experienced Team Lead - Admissions to lead the student conversion team from offer acceptance to final enrollment. The role involves managing counsellors, driving conversions, coaching the team, and ensuring a solid student and parent experience.
The ideal candidate will have experience in academic counselling, EdTech sales, admissions, or consultative B2C sales , along with strong team management and sales leadership skills.
Key Responsibilities
Lead and manage the team responsible for the post-offer conversion journey.
Set targets, track performance, and drive enrollment and conversion goals.
Coach the team on counselling, objection handling, follow-ups, and closing.
Monitor conversion metrics and identify performance gaps.
Support the team in handling complex student/parent conversations and objections.
Ensure structured follow-ups and consistent funnel movement.
Identify conversion bottlenecks and implement process improvements.
Conduct regular performance reviews and provide actionable feedback.
Collaborate with internal teams to ensure a seamless student experience.
Own team performance, conversion, and revenue outcomes.
Ideal Candidate Profile
5+ years of experience in academic counselling, EdTech sales, admissions, student recruitment, or consultative B2C sales.
Prior experience in team handling, people management, or sales leadership.
Experience as a Senior Academic Counsellor, Team Lead, Admissions Manager, Assistant Program Manager, Senior Counsellor, or Head of Admissions.
Solid exposure to parent-led or family-influenced decision-making.
Candidates from premium education institutions or EdTech companies preferred.
Open to candidates with high-ticket, consultative B2C sales and team management experience from other industries.
Robust communication, coaching, negotiation, and stakeholder-management skills.
Proven track record of achieving team-level conversion and revenue targets.
Key Success Metrics
Team offer-to-enrollment conversion rate
Enrollment and revenue targets
Counsellor productivity and performance
Funnel movement and reduction in drop-offs
Student and parent experience
Team development and performance
📌 Team Lead Admissions Gurugram (India)
🏢 Rempact
📍 India