Role & responsibilities
Design and implement Salesforce Service Cloud solutions based on business requirements.
Configure and customize Service Cloud features including Cases, Queues, Entitlements, Milestones, Knowledge Base, and Omni-Channel.
Develop custom solutions using Apex, Lightning Web Components (LWC), Visualforce, and Flows.
Build and maintain integrations between Salesforce and third-party systems.
Gather business requirements and translate them into scalable technical solutions.
Implement automation using Flows, Process Builder, and Approval Processes.
Support data migration, data quality, and system enhancements.
Troubleshoot production issues and ensure platform stability.
Collaborate with business stakeholders, architects, and cross-functional teams.
Participate in Agile ceremonies, code reviews, and deployment activities.
📌 Walk In Salesforce Service Cloud Chennai
🏢 Tata Consultancy Services
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.