26 Aug
|
WhiteSlips Job Management Consultants
|
Tirupati
26 Aug
WhiteSlips Job Management Consultants
Tirupati
Lead global quality operations across multiple BPO sites for a Tech Account.
Develop and implement standardized quality frameworks tailored to customer service operations.
Ensure continuous improvement of service delivery through effective feedback loops and quality audits.
Provide strategic direction for recent initiatives, performance measurement, and capability building.
Maintain solid partnerships with internal and client stakeholders to align quality objectives.
Achieve Client established performance and productivity goals.
📌 Director Global Quality Tirupati
🏢 WhiteSlips Job Management Consultants
📍 Tirupati