Vivek Krishnan Photography is one of India's leading luxury wedding photography brands, known for its authentic storytelling and timeless imagery. With a decade of experience capturing weddings across India and abroad, our team believes in one thing — making couples relive their day, exactly as it was felt.

We're now looking for a agile, organised, and warm qualified to lead our Client Experience function — someone who can build trust, manage relationships, and ensure every couple feels taken care of from the first enquiry to final delivery, while also building new revenue channels beyond weddings.

Role Overview

This person will handle shoot coordination, and post-wedding communication — ensuring a seamless, premium experience at every touchpoint.

Key Responsibilities
Client Servicing & Communication
Create and manage client WhatsApp groups post-booking.
Coordinate with the internal team (photographers, cinematographers, editors, finance) for each project.
Share timely updates on shoot details, delivery timelines, and milestones.
Handle client feedback,



testimonials, and post-delivery closure gracefully.
Track project progress end-to-end to ensure no client feels "unattended."
Operations & Reporting
Coordinate with the finance team for advance and balance payments.
Maintain clear records of client contracts, payments, and deliverable stages.
Share weekly reports with the management on:
Active clients and current project stages
Pending payments and deliveries
Client satisfaction and testimonials

Ideal Candidate

We're looking for someone who blends warmth and discipline — someone who can sell with empathy and manage clients with structure, while being hungry to open current doors and build new business lines.

Skills & Attributes
Excellent communication — fluent in English and Kannada
Strong interpersonal skills and emotional intelligence
Comfortable networking in person at events, venues, and meetings
Detail-oriented with

📌 Client Experience Manager Bengaluru (India)
🏢 Vivek Krishnan Photography
📍 India