About the Company

Our client is a well-established organization in the travel and tourism industry, specializing in domestic and international holiday experiences. The company is committed to delivering exceptional customer service, customized travel solutions, and seamless travel experiences through strong industry partnerships and operational excellence. The organization offers a qualified work setting, growth opportunities, and exposure to diverse travel destinations and customer segments.

Key Responsibilities
Design and customize domestic & international holiday packages based on customer requirements
Handle client queries and provide suitable travel solutions and recommendations
Coordinate with hotels, airlines, visa teams, transport vendors, and other travel partners
Manage bookings, costing, invoicing, and travel documentation
Ensure a smooth and excellent customer experience throughout the travel journey
Achieve sales targets and maintain long-term client relationships
Stay updated with travel trends, destination knowledge, and visa regulations
Resolve customer concerns and provide timely support before, during, and after travel

Requirements
4+ years of experience in holiday/travel consulting
Good knowledge of domestic and international destinations
Understanding of visa processes,



travel documentation, and itinerary planning
Strong communication, customer handling, and sales skills
Experience with travel portals, booking systems, and CRM tools preferred
Ability to manage multiple clients and bookings simultaneously
Solid organizational and coordination skills

Preferred Skills
Negotiation and vendor management
Sales and upselling abilities
Time management and multitasking
Problem-solving and customer service orientation

Role Context & Impact

This role sits at the heart of our customer experience ecosystem—balancing creative itinerary design, operational coordination, and relationship management. You’ll be responsible not just for fulfilling bookings, but for shaping unforgettable travel memories while driving business growth through repeat business and referrals. The position demands both strategic thinking (e.g., tailoring packages to niche markets) and hands-on execution (e.g., real-time issue resolution during trips).

Benefits & Perks
Attractive incentives on holiday sales
Career growth opportunities
Travel industry exposure
Supportive work environment
Paid leaves and employee benefits as per company policy

📌 Senior Travel Consultant Holidays Domestic + International Mumbai
🏢 Recognized
📍 Mumbai