Job DescriptionKey Responsibilities:
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Claims Processing& Adjudication: N

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Efficiently process and adjudicate India-specific and global perks claims, ensuring accuracy and compliance with policies. N
Validate claims documentation, including gym reimbursement claims, vaccination claims, wellbeing advantages claims, school reimbursement claims, Salary advance claims etc. for global regions N
Identify discrepancies in claims and ensure timely resolutions in line with company guidelines N
Experience in similar claim processing is a must N
Knowledge and working experience of Darwin and Workday is a plus N
Knowledge of ticket management tools like SNOW is a Plus. N

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Stakeholder Engagement: N

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Collaborate with global stakeholders to align claims processing practices with global standards. N
Communicate effectivelywith internal teams, external vendors, and claimants to ensure smooth claim management. N

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SLA & KPI Management: N

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Demonstrate a strong understanding of Service Level Agreements (SLAs)



and Key Performance Indicators (KPIs). N
Consistently meet or exceed SLA requirements for claims processing while maintaining high-quality standards. N

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Policy Adherence & Process Improvement: N

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Ensure adherence to company policies, local regulations, and international best practices in claims management. N
Proactively identify and recommend process improvements to enhance efficiency and accuracy. N

nQualification & Skillset:
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Graduate and specialization in Human resources N
5–6 years of experiencein India / Global claims processing and adjudication. N
Solid understanding ofvarious types of claims, advances, reimbursements and benefits eligible for claims N
Expertise in verifying and validating claim-related documents. N
Exceptional command of English, with the ability to communicate fluently and professionally. N
Attention to detail N
Prov

📌 Claims Processing And Adjudication Alibag (India)
🏢 Tata Consultancy Services
📍 India