Job DescriptionRole Details: As a Portfolio Manager, you will be responsible for driving portfolio growth, customer engagement, retention, profitability and lifecycle management. The role involves developing customer-centric strategies, managing portfolio campaigns, identifying growth opportunities, and leveraging analytics to enhance activation, spends, retention and overall portfolio performance. You will work closely with cross-functional teams including Analytics, Risk, Product, Digital, Operations, Marketing and Partnerships to deliver strategic business objectives.
NJob Responsibilities:
N
n
Drive portfolio growth and profitability through data-driven customer lifecycle strategies N
Monitor and manage key portfolio metrics including activation, spends, engagement, retention, yield and revenue N
Design and execute customer engagement, usage stimulation, reactivation and retention campaigns N
Develop targeted portfolio strategies for customer acquisition cohorts and lifecycle segments N




Analyse customer behaviour, campaign efficacy and portfolio performance to identify growth opportunities N
Collaborate with Analytics teams to generate actionable insights and drive business decision-making N
Work with Product, Riskand Digital teams to enhance customer journeys and improve customer experience N
Manage merchant, network and partnership-led offers to drive customer engagement and spends N
Conduct competitor benchmarking and identify prospects to strengthen product propositions N
Prepare portfolio reviews, business cases, management presentations and executive performance updates N
Drive cross-functional execution of strategic initiatives and ensure timely delivery of business outcomes N
Ensure adherence to regulatory, compliance and governance requirements across portfolio programs N

📌 Portfolio Manager Alibag
🏢 IndusInd Bank
📍 Alibag