Key Responsibilities:
Customer Interaction: Handle inbound and outbound customer calls in a courteous and professional manner.
Problem Solving: Address customer inquiries and resolve issues promptly, providing accurate information and ensuring customer satisfaction.
Data Entry: Accurately process orders, applications, forms, and requests according to established procedures.
Documentation: Maintain detailed records of customer interactions, transactions, comments, and complaints.
Escalation: Identify and escalate priority issues to the appropriate resources for resolution.
Compliance: Adhere to company policies, procedures, and regulatory requirements.
Performance Targets: Meet or exceed performance targets, including call handling metrics and customer satisfaction scores.
Continuous Improvement: Participate in training sessions and team meetings to improve knowledge, skills, and performance.
Team Collaboration:



Work collaboratively with team members to achieve common goals and support each other in handling customer interactions.

Qualifications:
Education: High school diploma or equivalent; a bachelor's degree is a plus.
Experience: Previous experience in a sales target based process or BPO environment is preferred.
Skills:
Excellent verbal and written communication skills.
Solid problem-solving abilities and attention to detail.
Proficiency in using computers and relevant software applications.
Ability to handle multiple tasks simultaneously in a quick-paced environment.
Good organizational and time management skills.

Job Type: Full time

Pay: ₹9,297.78 - ₹25,000.00 per month

Benefits:
Health insurance
Provident Fund

Work Location: In person

📌 Tele Calling Executive Walk In Drive On 20 05 2026 Bengaluru
🏢 Aanvii Hearing Solutions
📍 Bengaluru