Job Responsibilities:
Welcome guests with a warm, friendly, and professional attitude.
Handle guest check-in and check-out efficiently.
Answer phone calls, emails, and guest inquiries professionally.
Manage room reservations and booking confirmations.
Coordinate with Housekeeping, Food & Beverage, and other departments to ensure excellent guest service.
Handle guest complaints politely and resolve them promptly.
Maintain accurate guest records and billing information.
Process payments and generate invoices.
Ensure the reception area is clean, organized, and presentable at all times.
Follow hotel policies, SOPs, and confidentiality standards.

Requirements:
Graduate in Hotel Management or any discipline.
Excellent communication skills in English and Hindi.




Pleasing personality with a qualified appearance and grooming.
Strong customer service and interpersonal skills.
Basic knowledge of MS Office and hotel management software (preferred).
Ability to work in rotational shifts, weekends, and holidays.
Positive attitude, confidence, and problem-solving skills.

Preferred Skills:
Professional etiquette and grooming.
Solid communication and listening skills.
Multitasking and time management.
Team player with a customer-first approach.

Pay: ₹20,000.00 - ₹40,000.00 per month

Perks:
Paid sick time

Work Location: In person

📌 Front Desk Executive Central Delhi (India)
🏢 Atiya Healthcare group
📍 India