Core Responsibilities
Make outbound calls to potential or existing customers
Handle inbound calls and respond to customer inquiries
Explain products/services clearly and professionally
Generate leads and convert them into sales
Maintain and update customer databases

Communication & Support
Build robust relationships with customers
Resolve customer queries, complaints, or issues
Provide accurate information about offers, pricing, and services

Documentation & Reporting
Record call details and outcomes in CRM/software
Prepare daily reports on calls, leads, and conversions
Coordinate with the sales or support team when needed

Skills Required
Valuable communication and convincing skills
Basic computer knowledge (CRM, Excel, etc.)
Patience and ability to handle rejection
Time management and target-oriented mindset

Job Types: Full time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:
Cell phone reimbursement
Paid sick time
Paid time off

Work Location: In person

📌 Telecaller Bhubaneswar (India)
🏢 IIG Technology
📍 India