Job Title: Sales Manager – Customer Coordination & Business Support

Reports To: Managing Director (MD)

Location Preference:
Candidates residing between Kalyan and Badlapur only.

Desired Candidate Profile:

Education: Graduation in any Stream

Salary: 25K to 38K

Candidates should be residing from Kalyan to Badlapur only.

Experience: 4 -7 years (Experience in manufacturing or engineering industries will be an added advantage)

Required Skills & Qualifications
Excellent verbal and written communication skills.
Strong email drafting and business correspondence skills.
Good typing speed and computer proficiency (MS Office, Excel, Outlook, ERP systems preferred).
Strong coordination and organizational abilities.
Good team handling and leadership skills.
Ability to manage multiple tasks and meet deadlines.
Skilled attitude and customer-focused approach.
The candidate should be willing to work beyond regular office hours to support the Managing Director in handling urgent customer communications, order follow-ups, production coordination, and other critical business requirements to ensure smooth operations and timely execution.

Key Responsibilities




Work directly with the Managing Director and execute assigned sales and customer communication activities.
Draft, prepare, and respond to customer emails in a qualified and timely manner.
Maintain regular communication with customers regarding inquiries, quotations, orders, delivery schedules, and project updates.
Coordinate with the Production Team to ensure customer requirements are fulfilled on time.
Liaise with Sales Engineers to collect technical information and provide accurate responses to customers.
Follow up on pending customer requests and ensure prompt resolution.
Maintain records of customer communications, orders, and sales activities.
Prepare reports, presentations, and correspondence as required by management.
Handle customer complaints and escalate issues to the appropriate department when necessary.
Monitor order status and provide updates to customers and management.
Support business development and customer relationship management activities.
Lead and supervise team members, ensuring productive workflow and effective communication.

Pay: ₹25,000.00 - ₹38,000.00 per month

Work Location: In person

📌 Sales Manager Ulhasnagar
🏢 SOLAR DIAMOND TOOLS (INDIA
📍 Ulhasnagar