Duties & Responsibilities:

· Attend daily email flow in the assigned client folder

· Daily Verification, vessel call updates, cargo docs uploading

· Sending Policing reports to respective parties

· Client Policing of assigned clients

· Attend weekly meeting to discuss issues happened in the week

· Keep an eye on performance of their client’s workflow

· Make sure Reduction sheets are updated correctly

· Make sure procedures, Working Instructions are updated and kept on shared folder to use

· Any changes in the process should be discussed in the meeting, email to be sent to entire team and same to be updated in the internal procedures

· Provide training to recent joiners of their respective client

Education level / needed knowledge and experience:

· Have a college degree, and a shipping-related training is a plus;

· Job experience, in shipping or business process outsourcing environment is an advantage;





· Have valuable communicative skills and a positive knowledge of English, both speaking and written;

· Affinity with IT systems;

· Have no nine-to-five mentality;

· Ability to work with international contacts and have a global perspective

Have a positive attitude and commitment to the company, based on our three core values of Service, Innovation and Integrity.

Pay: ₹40,000.00 - ₹50,000.00 per month

Application Question(s):
Can you explain your experience in handling daily client email flow?
You receive multiple emails from a client, but some required documents are missing. What would you do?
How do you manage emails received in an assigned client folder?
You discover that the team is following an outdated Work Instruction. What would you do?
rate your english language 1 to 10

Work Location: In person

📌 Client Coordinator Vashi (India)
🏢 Austral International
📍 India