The Telecaller will be responsible for contacting potential customers, generating interest in the company's real estate projects, following up on leads, and arranging site visits for interested customers.

Key Responsibilities
Make outbound calls to prospective customers from the company database and other assigned leads.
Explain basic details of the company's residential projects and flats to potential customers.
Understand customer requirements such as budget, preferred location, flat size, and buying timeline.
Generate and qualify leads through regular telephone follow-ups.
Maintain proper records of calls, customer requirements, follow-ups, and lead status.
Schedule site visits for interested and qualified customers.
Regularly follow up with prospective customers and ensure no genuine lead is missed.
Forward qualified leads to the Sales Executive/Sales Manager for further conversion.
Coordinate with the sales team regarding scheduled site visits and customer requirements.
Update the customer database regularly with accurate information.
Achieve daily/monthly calling, lead generation, and site visit targets.
Provide regular reports on calls made, leads generated, follow-ups, and site visits.




Maintain qualified and polite communication with all customers.

Candidate Requirements
0–2 years of experience as a Telecaller, Telesales Executive, or Customer Calling Executive.
Experience in real estate telecalling will be preferred.
Valuable communication and convincing skills.
Comfortable speaking with customers over the phone.
Basic knowledge of computers, Excel, and WhatsApp.
Ability to handle customer objections and follow up consistently.
Target-oriented, confident, and self-motivated.
Knowledge of Patna and its localities will be an added advantage.
Should be comfortable making a high volume of calls on a daily basis.

Key Performance Areas (KRA)
Daily number of calls made
Number of qualified leads generated
Number of customer follow-ups
Number of site visits scheduled
Lead-to-site-visit conversion
Quality and accuracy of customer database
Achievement of monthly targets

Reporting

Telecaller will report to the Team Leader / General Manager as assigned by the management.

Pay: ₹12,000.00 - ₹23,000.00 per month

Work Location: In person

📌 Telecaller Real Estate Patna (India)
🏢 palvi raj construction
📍 India