Qualification : Any degree with Hospital operations experience.
Role & responsibilities:
Ensure smooth functioning of all healthcare operations in the assigned hospital.
Responsible for day to day operations of the branch focusing on customer service, quality, people management and process adherence.
Ensure smooth functioning of the assigned branch.
Monitor patient waiting times and coordinate with departments to reduce delays
Focus on patient satisfaction and quality.
Address patient queries ,concerns and escalations promptly
Ensure smooth patient flow.