A.P. Moller - Maersk
A.P. Moller - Maersk is an integrated logistics company connecting and simplifying customers' supply chains. As a global leader in logistics services, Maersk operates in more than 130 countries and employs over 100,000 people worldwide. Through integrated logistics solutions, digital services, and a world-class delivery network, we enable our customers to trade and grow by transporting goods anywhere in the world.
We Offer
Working at Maersk provides the opportunity to be part of a company with a rich heritage while contributing to a quick-paced, customer-centric logistics organization. We foster an environment that encourages collaboration, innovation, continuous learning, and operational excellence.
As a Team Leader – Import Customs Manifest (ICM), you will lead a team responsible for ensuring timely, accurate, and compliant customs manifest submissions across multiple countries while driving operational excellence, customer satisfaction, and continuous improvement.
Roles & Responsibilities
People Leadership & Team Management
- Lead, coach,
and develop a team of ICM specialists to achieve operational excellence.
- Drive daily huddles, workflow planning, shift management, and resource allocation.
- Monitor team productivity, quality, accuracy, utilization, and SLA adherence.
- Conduct regular coaching sessions, performance reviews, and development conversations.
- Ensure successful onboarding, competency development, and cross-training of team members.
- Foster a culture of collaboration, accountability, and continuous learning.
Import Customs Manifest Operations
- Lead the execution of import customs manifest filing activities, ensuring compliance with country-specific customs regulations and service commitments.
- Ensure timely and accurate submission, amendment, and cancellation of import manifests within regulatory timelines.
- Monitor daily vessel schedules, customs filing deadlines, and operational risks to ensure uninterrupted service d
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