We are hiring a Quality Assurance Representative to audit customer calls and ensure service quality. The role involves listening to calls, leaving clear notes, and providing feedback to help improve team performance.
Responsibilities:
Audit recorded calls for quality, compliance, and communication standards.
Document observations and maintain accurate QA reports.
Share constructive feedback to improve performance.
Positive English (written & spoken).
Robust listening and attention-to-detail skills.
Ability to work independently.
Prior QA or call auditing experience is a plus (not mandatory).
Must be available for the 12 PM – 9 PM Pacific shift, 6 days a week.
Secure monthly salary with timely payments.
Opportunity to build skills in quality assurance and customer service excellence.
Work in a collaborative and supportive environment.
📌 Quality Assurance Representative 12 Pm 9 Pm Pacific Shift Only For Freshers Chandigarh (India)
🏢 Leading
📍 India
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