As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with inquiries and ensuring a positive experience. This is a part time work-from-home position based in Kolkata, ideal for individuals with 0 to 1 year of experience.

Key Responsibilities:
Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to provide timely and accurate information.
Resolve Issues: Identify customer issues and provide effective solutions, ensuring any problems are addressed promptly and professionally.
Maintain Records: Document customer interactions and feedback in the system to help improve future support efforts.
Product Knowledge: Stay updated on our products and services to provide customers with reliable information and support.
Follow Up: Check back with customers after resolving their issues to ensure satisfaction and gather insights on their experience.

Required Skills and Expectations:
Communication Skills:



Transparent verbal and written communication is essential for effectively assisting customers and providing information.
Problem-Solving Ability: You should be able to think critically and creatively to resolve customer issues quickly and efficiently.
Technical Proficiency: Comfortable using computers and various software applications for customer management.
Patience and Empathy: Skills in relating to customers with understanding and patience are key for maintaining a positive interaction.
Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines while working from home.
Experience

0 - 1 Years
No. of Openings

100
Education

10th Pass
Role

Customer Support Executive
Industry Type

Accounting / Finance
Gender

[ Male / Female ]
Job Country

India
Type of Job

Part Time
Work Location Type

Work from Home

📌 Interview For Customer Support Executive 10th Pass Freshers Kolkata
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