*Front Desk Receptionist - Job Description*

Location: Perungudi, Chennai

*Role Overview*

We are looking for a friendly, skilled, and approachable *Front Desk Receptionist* to be the first point of contact at our company. The role involves managing the reception area, responding to enquiries, assisting walk-in candidates and visitors, and ensuring a smooth and welcoming experience for everyone visiting the company.

*Key Responsibilities*
- *Front Desk Management:* Manage the reception desk and ensure a welcoming and professional experience for all visitors.
- *Enquiry Handling:* Answer phone calls, WhatsApp messages, emails, and general enquiries and provide accurate information about our programs, services, and processes.
- *Walk-in Candidate Support:* Welcome walk-in candidates, understand their requirements, provide relevant information, and guide them to the appropriate team or person.
- *Candidate Assistance:* Help candidates with basic queries regarding courses, admissions, schedules, payments, documentation, and other company processes.




- *Visitor Management:* Receive and assist parents, students, vendors, partners, and other visitors and coordinate with the relevant internal teams.
- *Lead & Enquiry Tracking:* Record enquiries and walk-ins, maintain accurate details, and ensure that relevant leads are properly handed over to the concerned team.
- *Appointment & Meeting Coordination:* Manage appointments, visitor schedules, and coordinate meetings with internal team members.
- *Communication & Follow-ups:* Follow up on pending enquiries when required and ensure that candidates receive timely responses.
- *Front Office Documentation:* Maintain visitor logs, enquiry records, candidate information, and other front-desk documentation.
- *General Office Support:* Assist the administration and operations team with basic coordination and day-to-day office requirements.

*Ideal Candidate*
- Friendly, approachable, and professional personality
- Excellent verb

📌 Front Desk Receptionist (Velachery)
🏢 Sanvi business solutions
📍 Velachery