Description
Role Overview
The Business Architect for ISP will play a key role in defining and evolving the business architecture, capabilities, processes, and operating model required to deliver ISP’s strategic objectives. This role will partner closely with Product, Technology, and business stakeholders to translate business strategy and product vision into explicit capabilities, scalable solutions, and transformation roadmaps. The role will identify gaps and dependencies across workstreams, drive standardization and reuse, and ensure individual initiatives come together as a cohesive business solution.

Key Functional Areas
Strategic Thinking – Apply deep product and domain expertise, understanding of strategic integrations, and awareness of industry and technology trends to influence ISP strategy, identify opportunities, and drive platform evolution.
Business Architecture & Solution Strategy – Establish the end-to-end business architecture for ISP, connecting business capabilities, processes, user journeys, data flows, and technology solutions.



Define common architecture principles that enable scalable and reusable solutions across workstreams in partnership with technology.
Innovation Management – Establish a structured approach to intake, assess, prioritize, pilot, and measure new ideas and solutions in partnership with key stakeholders and leadership.
Product Roadmap & Planning – Partner with Product leadership to shape the large-solution roadmap, translate strategic priorities into capabilities, and establish sequencing and dependencies across Product and Technology teams.
Product Excellence & Best Practices – Help evolve the Product by developing frameworks, playbooks, standards, and reusable content that improve consistency and strengthen product management capabilities.

Responsibilities
- Define and maintain end-to-end business architecture for ISP, including business capabilities, processes, user journeys, data mapping documentation.
- Define a common busin

📌 Manager-Digital Product Management (Gurugram)
🏢 American Express
📍 Gurugram