Key Responsibilities:
Handle inbound and outbound customer calls professionally.
Convert customer inquiries into bookings or sales prospects.
Resolve customer queries and handle objections effectively.
Provide accurate information about products, services, and offers.
Follow up with customers to ensure satisfaction and successful closure.
Maintain daily productivity and sales targets.
Record customer interactions and update CRM systems regularly.
Coordinate with internal teams for issue resolution and service support.
Maintain high-quality standards in customer interactions.
Understand customer needs and guide them accordingly.
Deliver excellent customer service through effective communication.
📌 Call Center Executive Mumbai (India)
🏢 InfoWryt Solutions
📍 India
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