Salesforce Experience Cloud – Tech Lead1Key Responsibilities
- Own the technical architecture and solution design for Experience Cloud implementations spanning both Customer and Partner portals, including licensing strategy, data model, security model, and integration architecture.
- Lead technical discovery and solution design workshops with client stakeholders (IT, Digital, Customer Experience, Channel/Partner teams), translating business goals into a coherent technical roadmap.
- Make and defend architectural decisions: template selection (Customer Service vs. Partner Central vs. Build Your Own), licensing model (Customer Community, Customer Community Plus, Partner Community, external identity users), sharing strategy, and integration patterns.
- Guide the team on advanced customization: complex LWC/Aura component architecture, Apex design patterns, API-led integration architecture, and performance/scalability considerations for high-volume external user bases.
- Own the end-to-end security design for guest users, authenticated external users, and cross-org data visibility,



ensuring compliance with data privacy and access requirements.
- Lead technical risk management: identify architectural risks early, propose mitigation strategies, and ensure technical decisions align with long-term scalability and maintainability.
- Manage and mentor a team of Junior and Senior Developers, setting coding standards, conducting architecture/code reviews, and driving technical upskilling on Experience Cloud.
- Serve as the primary technical point of contact for clients — presenting architecture, timelines, risks, and trade-offs to senior client stakeholders (CIO/Director-level) with clarity and confidence.
- Own delivery governance: sprint/technical planning, estimation, resourcing, and coordination with functional leads/project managers.
- Stay current with Salesforce releases and Experience Cloud roadmap, proactively advising clients on current features (e.g., Experience Cloud for

📌 Salesforce Experience Cloud – Tech Lead (Pune)
🏢 Jade Global
📍 Pune