About Paytm
Paytm is India’s leading mobile payments and financial services distribution company. As a pioneer of the mobile QR payments revolution, Paytm builds technology solutions that empower small businesses with payments and commerce. Our mission is to bring half a billion Indians into the mainstream economy through technology.
About the Team:
QR/Soundbox team is one of the biggest business and payments vertical in the organisation that is focused on merchant acquisition, merchant retention and growth of merchants in India.
Role Overview
We are looking for a highly driven and analytical Business Product Manager – Risk & Compliance to lead product management and program execution for critical risk and compliance initiatives across our payments business.
This role will focus on defining, implementing, and optimizing risk controls, fraud prevention frameworks, chargeback management systems, transaction monitoring mechanisms, merchant risk controls, and compliance-driven product enhancements.
The ideal candidate will work closely with cross-functional teams to ensure effective risk management while maintaining business growth, merchant experience, transaction success rates, and operational efficiency.
Key Responsibilities
1. Risk Product Strategy & Ownership
Own the roadmap for risk and compliance-related product capabilities across the payments ecosystem.
Define and enhance risk controls across merchant onboarding, transaction processing, settlements, refunds, chargebacks, and payouts.
Design and manage business rules for:
Transaction limits and velocity controls
Merchant risk controls
Risk holds and reserve mechanisms
Fraud detection and prevention frameworks
Chargeback and dispute management systems
Transaction monitoring and anomaly detection
Regulatory and compliance-driven controls
Continuously evaluate risk frameworks to balance risk mitigation with business growth objectives.
2. Business Product Management
Translate regulatory requirements, risk polici