We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, outstanding benefits, and a team that wants you to grow and succeed.

What you'll bring
- You're an experienced mixed-methods researcher who can independently lead complex research programs and influence product strategy through customer insights.
- You know when to apply qualitative and quantitative methods, thrive in ambiguity, and are skilled at turning findings into clear, actionable recommendations.
- You have experience researching AI-enabled experiences and evaluating factors such as usability, trust, quality, and adoption.
- Just as importantly, you're a strong collaborator who builds trusted partnerships across Product, Design,



and Engineering and enjoys mentoring and developing other researchers.

What you'll build
- You'll lead end-to-end research initiatives that shape the future of Concur products, from early discovery through evaluative research and AI experience assessment.
- Working closely with teams in India and across the globe, you'll identify the right questions to answer, design the appropriate research approach, and deliver insights that influence product direction.
- As a senior researcher, you'll help teams better understand customer needs, evaluate new experiences, and make confident, evidence-based decisions.
- Your ability to synthesize complex findings into compelling stories will ensure research drives meaningful action.

Where you belong
You'll be the senior research lead for your product areas and a trusted advisor to Product, Design, and Engineering teams. You'll own research outcomes, champion customer-cente

📌 Sr User Experience Research Specialist (Bengaluru)
🏢 SAP
📍 Bengaluru