We are a global technology company developing cutting-edge solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Job Description

Job Title: Senior Executive – Sales Support
Location: Udaipur
Experience : 6-7 years
Industry: Industrial equipment manufacture, Sales support profile

Objective of the Role
The primary objective of the role is to provide end-to-end sales support to the sales and key account teams by ensuring efficient order processing, customer coordination, quotation management, tender documentation, sales reporting, and cross-functional collaboration. The role is responsible for enhancing customer satisfaction, improving sales process efficiency,



and supporting revenue growth through accurate and timely execution of sales support activities.

Job Responsibility :
- Sales Coordination & Order Management
- Prepare and process quotations, price offers, and sales-related documentation.
- Coordinate order booking, order execution, and delivery follow-up.
- Track order status and ensure timely communication with customers and the sales team.
- Support achievement of sales targets through effective backend coordination.
- Customer Support & Relationship Management
- Serve as the primary point of contact for customer inquiries related to orders, deliveries, and documentation.
- Coordinate with internal stakeholders to resolve customer issues promptly.
- Ensure high levels of customer satisfaction through timely response and follow-up.
- Tendering & Commercial Documentation
- Prepare and submit techno-commercial offers, tenders, bids, and contractual documents.

📌 Senior Executive (Udaipur)
🏢 Normet
📍 Udaipur