Description
Lead - Order Management
Location: Airoli, Navi Mumbai
Work Mode: Work from Office (5 Days a Week)

Key Responsibilities
Order Processing & Governance
- Manage the end-to-end Order-to-Invoice lifecycle from customer order receipt through invoicing.
- Review and validate customer orders for commercial accuracy, approvals, contractual compliance, pricing, taxation, and supporting documentation before order booking.
- Ensure timely Sales Order (SO) creation and accurate system updates within defined SLAs.
- Establish and enforce governance checkpoints to maintain process integrity and compliance.

Vendor & Compliance Management
- Ensure vendor quotations are obtained, reviewed, and retained for audit and compliance purposes.
- Coordinate vendor onboarding, screening, and compliance verification with Supply Chain Management (SCM) and Finance teams.
- Validate procurement and fulfillment dependencies before order release.

Billing & Revenue Assurance
- Monitor billing milestones and drive timely invoice generation in line with customer contracts.
- Review margins,



commercial terms, taxation, and billing requirements to ensure accuracy and profitability.
- Identify and resolve order, billing, and invoicing discrepancies to prevent revenue leakage.
- Track order aging, unbilled orders, and invoice delays, ensuring timely revenue realization.

Cross-Functional Coordination
- Act as the central coordination point between Sales, Presales, Service Delivery, SCM, Finance, and Operations teams.
- Facilitate timely resolution of order-related issues impacting billing or customer delivery commitments.

Reporting & Audit Support
- Maintain complete and audit-ready documentation for all orders and transactions.
- Support internal and external audits by ensuring adherence to established controls and processes.
- Track and report key performance metrics, including:
- Order Processing Turnaround Time
- Order Aging
- Billing Cycle Time
- Invoice Accuracy
- Revenue Realization

📌 Lead- Order Managment (Mumbai)
🏢 Black Box
📍 Mumbai