Company Description APK Projects and Engineering Pvt Ltd is a multidisciplinary engineering firm that delivers practical and compliant solutions in water, wastewater, MEP, and industrial utility systems. The company focuses on transforming complex process requirements into reliable, cost-productive systems built on constructability, operational reliability, regulatory compliance, and lifecycle cost optimization. APK supports industries such as pharmaceuticals, chemicals, food and beverage, infrastructure, and manufacturing through strong design capabilities and hands-on execution. Under the APKfilter brand, the company also manufactures industrial-grade filtration systems, process equipment, RO systems, SS tanks, and utility components engineered for durability and ease of maintenance. APK Projects and Engineering is committed to engineering integrity, dependable execution, and sustainable performance.




Role Description The Customer Relationship Management Specialist will manage and optimize customer interactions and relationships with clients across the company’s engineering and industrial solutions. This part-time remote role involves maintaining and updating CRM systems, monitoring customer data, and tracking interactions to support sales and service teams. The specialist will coordinate with internal stakeholders to ensure timely responses to customer inquiries, follow up on leads, and support project-related communication. Daily tasks include analyzing customer trends, preparing status reports, documenting feedback, and helping improve customer engagement strategies. The role also includes collaborating with sales and project teams to enhance customer satisfaction and retention.
Qualifications
Candidates should possess strong customer relationship management (CRM) and sales skills to manage client accounts, support business development, and drive customer retention.
Candidates should possess excellent communication and interpersonal skills to handle customer inte

📌 Customer Relationship Management Specialist (Navi Mumbai)
🏢 APK Projects and Engineering
📍 Navi Mumbai