Key Responsibilities

Food & Meal Management:
Ensure breakfast, lunch, and dinner are prepared and served on time every day.
Coordinate with the kitchen/food team to maintain proper food quality, hygiene, and quantity.
Monitor meal timings and ensure residents receive meals as per the schedule.
Customer Complaint Management:
Track all customer/resident complaints in a proper and systematic manner.
Categorize complaints based on priority and ensure timely resolution.
Share unresolved or key complaints with the property owner/management.
Get a clear deadline from the concerned person for resolving every complaint and continuously follow up until closure.
Maintain proper records of complaints, actions taken, and resolution status.
Vacating & Retention Management:
Monitor the daily/monthly list of residents who are planning to vacate.
Understand the genuine reason behind every vacating request and try to retain the resident wherever possible.
Personally follow up with residents who have requested to vacate and identify opportunities to resolve their concerns.




Maintain an updated vacating list with the resident's name, room number, reason for leaving, and expected vacating date.
Ensure that residents who are continuing their stay are properly updated in the occupancy records.
Refund & Settlement Management:
Ensure all eligible refunds are calculated correctly as per company policies.
Verify pending dues, damages, maintenance charges, and other applicable deductions before processing refunds.
Coordinate with the management/accounts team to ensure refunds are completed correctly and on time.
Maintain proper records of all refund and settlement transactions.
Property Operations:
Ensure the overall daily operations of all assigned co-living properties run smoothly.
Regularly inspect the properties and identify operational issues before they become major problems.
Coordinate with housekeeping, maintenance, security, kitchen, and property managers.
Ensure rooms, common a

📌 Senior Property Manager (Bengaluru)
🏢 Revolutionary Groups
📍 Bengaluru