Selected Intern's Day-to-day Responsibilities Include
Resolve customer complaints and ensure a high level of customer satisfaction.
Manage customer orders, returns, refunds, and delivery-related issues.
Follow up with customers and maintain strong, skilled relationships.
Collect and analyze customer feedback to identify areas for improvement.
Coordinate with warehouse, operations, and sales teams to resolve customer issues efficiently.
Maintain accurate customer records and regularly update CRM and communication systems.
About Company: FarmDidi is a women-led social enterprise on a mission to empower 1 million rural women by helping them become successful food entrepreneurs. Recognized by Shark Tank India, UN, and Wharton, FarmDidi bridges the gap between rural kitchens and urban homes by bringing preservative-free, homemade delicacies crafted by women entrepreneurs across India.
📌 Customer Experience (Pune)
🏢 FarmDidi
📍 Pune