27 Aug
|
GHARPAYY
|
Bengaluru
27 Aug
GHARPAYY
Bengaluru
If you thrive in high-velocity environments, enjoy engaging with people, and take ownership of execution, this role is built for you. It is ideal for individuals who are structured, responsive, disciplined with follow-ups, and eager to operate at the intersection of operations, customer experience, and business. If you naturally bring order to chaos by managing schedules, tracking progress, and ensuring seamless execution without delays, you will excel in this role.
Core Objectives
Zero-latency scheduling: Ensure every 'Schedule a Visit' request is actioned within 10 minutes without exception.
Maximum attendance: Reduce no-shows through proactive and effective confirmation systems.
Operational efficiency: Structure and group visits intelligently so that in office Sales Executives are well-prepared and not overloaded.
Conversion ownership: Ensure scheduled visits translate into actual site visits and ultimately into closed deals.
Key Responsibilities
The bridge call: After lead qualification, initiate a high-energy 'Hype and Schedule' interaction.
This goes beyond booking a slot and focuses on positioning the visit as a must-attend opportunity while setting the stage for conversion.
Calendar management: Own and optimize shared calendars across customers and sales executives, ensuring accuracy and zero scheduling conflicts.
Pre-visit briefing: Share a clear 'Visit Packet' with location details, on-site contact information, and a curated preview that builds anticipation and intent.
The 2-hour pulse: Conduct a mandatory confirmation touchpoint two hours before the visit, reinforcing commitment and minimizing drop-offs.
Conversion alignment: Work closely with sales executives to ensure every visit is context-rich, well-prepared, and positioned for closing rather than just showcasing.
Closing Responsibility (Sales Impact)
You are not just managing processes; you are influencing revenue. Every interaction, reminder, and touchpoint is designed to increase intent and red
📌 Junior Operations Associate in Bangalore (Bengaluru)
🏢 GHARPAYY
📍 Bengaluru