India Head – U.S. Dental RCM & Billing Operations

Location: Mohali/Chandigarh, Punjab

Position: Full-time | Senior Leadership

Compensation: ₹15–20 LPA + Performance Incentives

Reports to: U.S. Ownership/Executive Leadership

About the Opportunity

We are a U.S.-based dental organization operating 10 practices in Northern California, including general dentistry, implant dentistry and full-mouth rehabilitation centers.

We are establishing a dedicated Dental RCM and Business Support operation in Mohali/Chandigarh. We are seeking an experienced, hands-on leader to build and manage the India team and take ownership of the complete revenue cycle for all 10 practices.

This position requires direct U.S. dental RCM experience. Candidates with only medical billing experience will not be considered.

Key Responsibilities
- Manage end-to-end dental RCM, from insurance verification through final payment reconciliation
- Audit and improve existing billing and collection workflows
- Initially recruit and manage approximately two experienced dental RCM professionals




- Build and scale the India team as additional responsibilities transition from the U.S.
- Develop SOPs, training programs, productivity standards and quality-control systems
- Provide weekly and monthly performance dashboards to U.S. leadership

Revenue-Cycle Responsibilities
- Dental insurance eligibility and complete benefit verification
- PPO plan interpretation, deductibles, annual maximums and remaining benefits
- Frequency and age limitations, waiting periods, missing-tooth and replacement clauses
- Alternate benefits, downgrades and coordination of perks
- Primary and secondary insurance
- Implant, major-service and orthodontic coverage
- Pre-authorizations and predeterminations
- CDT coding, narratives, radiographs and claim attachments
- Electronic claim submission and claim scrubbing
- Rejections, denials, corrected claims and appeals
- Insurance follow-up and aging management
- EOB and ERA processin

📌 India Head – U.S. Dental RCM (Rupnagar)
🏢 Ora Dentistry
📍 Rupnagar