Client - One of the largest Recent Age players in Blue
Collar Workforce Management Role Overview We are looking for a
highly driven Lead – Operational Excellence to drive process
excellence, operational transformation, and continuous improvement
across business operations. This role is ideal for someone who
enjoys solving complex operational challenges, designing scalable
processes, and leading transformation initiatives in fast-growing
organizations. You will work closely with cross-functional leaders
to identify opportunities for improvement, standardize processes,
implement governance mechanisms, and build a culture of operational
excellence. The ideal candidate combines strategic thinking with
hands-on execution and has a proven track record of delivering
measurable business impact. Key Responsibilities Lead operational
excellence and transformation initiatives across key business
functions. Design, standardize, and optimize end-to-end operational
processes to improve efficiency, quality, and scalability. Identify
operational bottlenecks through data analysis, process mapping,



and
stakeholder engagement, and drive sustainable solutions. Build
governance frameworks, operating rhythms, SOPs, and performance
management systems that enable consistent execution. Drive process
automation and digital transformation initiatives in collaboration
with Product, Technology, and Operations teams. Establish KPIs,
dashboards, and reporting mechanisms to monitor operational
performance and identify improvement opportunities. Lead
cross-functional projects focused on cost optimization,
productivity improvement, turnaround time reduction, and customer
experience enhancement. Embed continuous improvement methodologies
and foster a culture of operational excellence across teams. Manage
change effectively by ensuring stakeholder alignment,
communication, and adoption of new processes. Mentor and coach
teams on process improvement methodologies and best practices. What
We're Looking For

📌 General Manager (Mumbai)
🏢 TAAS Partners
📍 Mumbai