Job Description:

The Employee Relations Specialist will be a member of the Employee Relations (ER) Center of Excellence based in India. This role will be responsible for supporting the ER issues (such as including investigations, performance management, etc.) and processes for aligned business groups.

The ER Specialist will partner closely with business managers, as well as the HR team. Responsibilities include:

Assisting in HR-related investigations (review complaints, evidence, interviews, preparing analysis).
Coaching, counselling, reviewing performance-related actions, up to and including performance improvement plans, warnings, attendance issues, etc.
Provide recommendations to managers on appropriate action ensuring compliance with company policies and the law.
Identify trends and conduct ER-related training sessions for HR teams and/or managers regarding policy, industry trends and internal company ER practices/procedures.
Analyze investigation data and prepare investigation reports.
Review performance management documentation (e.g., PIPs, warning documents, correspondence,



etc.).
Maintain Company ER templates and data.
Maintains timely and accurate documentation of employee relations issues and incidents.
Drive closure for ER matters thoroughly and expeditiously, ensuring compliance.
Manage day to day transactions from the ER perspective
Liaise with stakeholders for Tracking and Reporting the progress of assigned activities
Actively work with ICC for POSH compliance, and mitigation of risks.

Job Level Specific Duties• Provides guidance and counsel on employee relations issues, company policies and guidelines, performance management, hiring and training and development.• Responsible for a majority of actions and activities for a particular client group or location including coaching, counselling, disciplinary actions and terminations in compliance with local employment laws. • May assist with HR related inquiries and investigations. • Ensures client group

📌 Employee Relations Specialist (Mumbai)
🏢 NTT DATA Services
📍 Mumbai