27 Aug
|
U.S. Bank
|
Chennai
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
LI-DNI #DNI
Experience Designers at U.S. Bank are customer obsessed in developing human-centered experiences that provide personalized, explicit, helpful, and inclusive digital plus human solutions for our customers. Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals across the entire user journey. As an Experience Designer, you will:
-Leverage human-centered design methods (design-thinking, service design, research/insights etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success.
-Performs competitive analysis of direct/indirect competitors and monitors the marketplace for new trends to inform the research and design process.
-Translate business, contractual, technical, and user needs into end-to-end customer, employee, and 3rd-party experiences that are accessible, inclusive, and compliant.
-Designs omni-channel experiences that help customers meet their goals, are empathetic and easy to use, improve customer satisfaction, and drive deeper product adoption.
-Deliver experiences that have been validated through experimentation, testing and optimization.
-Conduct design within an agile environment and champion the integration of design across the entire release cycle (discover, deliver, and assess).
-Conform with reusability standards by leveraging and/or expanding the Design System and established platform capabilities.
-Manages across Enterprise users to define an
📌 Experience Designer (Chennai)
🏢 U.S. Bank
📍 Chennai