Program Manager (Gurugram)

Program Manager (Gurugram)

27 Aug
|
Air India Careers
|
Gurugram

27 Aug

Air India Careers

Gurugram

Job Description
Key Responsibilities
Strategic Activities

Define and execute the HR Technology roadmap aligned with enterprise, HR, and Digital priorities across SAP SuccessFactors, PeopleStrong, and related HR applications.
Act as program partner to HR leadership for technology‑enabled transformation across the employee lifecycle.
Drive process standardization, automation, data quality, and adoption while minimizing customization and technical debt.

Program Management & Governance

Lead concurrent HR Technology initiatives from business case through design, build, testing, cutover, hypercare, and transition to operations.
Institute governance controls including SteerCo, PMO, RAID logs, stage gates, and executive dashboards.
Govern requirements, solution design, test readiness, go‑live criteria, cutover, hypercare exit, and BAU handover.

Functional & Integration Governance

Coordinate requirements and solution decisions across Employee Central, Recruiting, Onboarding, Performance, Compensation, Learning, payroll, and attendance.
Ensure requirements are complete, traceable,



and translated into specifications, user stories, and acceptance criteria.
Own release impact assessment, regression scope, business communication, and production‑readiness governance.

Stakeholder & Vendor Management

Partner with HR leaders, process owners, and Digital teams to resolve priorities, risks, and dependencies.
Govern implementation partners, AMS providers, and vendors for delivery quality, commercials, milestones, and service levels and Monitor vendor performance and intervene early where delivery or cost deviates.

Risk, Compliance & Operations

Maintain risk registers and ensure timely mitigation and escalation of critical issues.
Ensure solutions comply with internal controls, audit requirements, data‑privacy obligations, and segregation‑of‑duties principles.
Govern incident, problem, change, release, and SLA management for HR platforms.

Skills Required

HR Technology portfoli

📌 Program Manager (Gurugram)
🏢 Air India Careers
📍 Gurugram

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