Key Responsibilities:
Drive Daily Merchant Engagement - Maintain proactive touchpoints with enterprise merchants for business continuation, growth opportunities, and issue prevention
Revenue Optimization - Execute strategic cross-sell and upsell initiatives for PayU's comprehensive product suite
Operational Excellence - Oversee merchant query resolution, reconciliations, and ensure seamless payment experiences
Portfolio Management - Strategically manage merchant portfolios to maximize lifetime value and minimize churn
Cross-Functional Collaboration - Work seamlessly with product, technical, and business teams to deliver exceptional merchant outcomes
Requirements:
2-5 years in sales, business development, or account management.
Merchant Servicing & Engagement - Deep understanding of merchant needs and payment ecosystems
Portfolio Management - Demonstrated success in cross-sell, upsell, and revenue expansion
Strategic Thinking - Ability to think strategically while executing methodically
Communication Excellence - Outstanding written and verbal communication skills
High-Energy Performance - Thrives in rapid-paced, multi-tasked, dynamic environments
Collaborative Leadership - Natural team player with strong collaborative working style