About the team
Zillow's Enterprise Platforms & Technology (EP&T;) organization runs the third-party SaaS platforms that power our business: Workday, ServiceNow, Salesforce, and the AI infrastructure that increasingly mediates how Zillow employees experience these systems. Workday powers our HR and Finance operations. ServiceNow runs IT and HR service delivery. The agentic AI layer we're building on top of these platforms is reshaping how employees get help, complete tasks, and navigate their work day.
We are building a recent India-based engineering team to take end-to-end ownership of Workday HR and ServiceNow in 2026, with potential expansion to other enterprise SaaS platforms in the future. This team will own its platform stacks completely — production access, change ownership, on-call rotation, direct stakeholder relationships — not as remote staffing for US-led work, but as a peer engineering organization with its own architectural authority.
EP&T; operates with an AI-native engineering culture.
Modern AI coding and agent tooling is baseline practice across our existing US teams. For your India team, that means AI-augmented configuration is the daily reality: designing Workday business processes, generating ServiceNow flows, and writing platform-bounded code with AI as a partner, at a pace that traditional methods can't match. Your team's success proves and scales this operating model.
This is a team where your technical credibility matters. We are building it from scratch, and the leader who joins now will lay the engineering foundation for Zillow's enterprise-wide shift to invisible, agent-mediated platforms, and define what excellence looks like in this space for years to come.
Zillow Group is a strategic, mission-driven organization focused on delivering exceptional experiences and measurable outcomes. Our work spans cross-functional partnership, scalable programs and operational excellence in support of Zillow’s mission. We bring deep experience working acro