Company:
Guy Carpenter
Description:
We are seeking a talented individual to join our Operations team at Guy Carpenter. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.
Specialist – Transactional Services
We are seeking a highly skilled Business Analyst with deep subject matter expertise in the Open Twins mainframe system and in-house built workflow management application. Additionally, the candidate should have experience in providing application support, including troubleshooting, issue resolution, and coordinating with technical teams to ensure the smooth operation and continuous improvement of these systems.The ideal candidate will serve as a critical liaison between business stakeholders and technology teams, translating business needs into actionable solutions. This role requires a strong understanding of both systems, excellent communication skills, and the ability to identify opportunities for process automation using Robotic Process Automation (RPA).
We will count on you to:




Act as the subject matter expert (SME) for Open Twins and in-house built workflow applications, providing guidance and support to business and technical teams.
Collaborate closely with stakeholders to gather, analyze, and document business requirements, ensuring explicit understanding of their ideas and objectives.
Evaluate business processes and identify opportunities to enhance efficiency and accuracy through automation, particularly leveraging RPA technologies.
Work with RPA developers and IT teams to design, test, and implement automated workflows that integrate Open Twins and GC Flow functionalities.
Provide application support, including troubleshooting, issue resolution, and coordination with technical teams to ensure system stability and performance.
Facilitate workshops, meetings, and presentations to communicate requirements, project status, and solution benefits to stakeholders at all levels.
Deve

📌 Specialist - Transactional Services (Mumbai)
🏢 Marsh Mclennan
📍 Mumbai