Job Title
Technical Service Engineer (India SAARC)
Job Description
Position: Technical Service Engineer (India SAARC)
Location: Bengaluru (Bangalore), India
Type: Permanent, Full-Time
Looking to join a global technology principal and original manufacturer of industry-leading network video, audio, and access control solutions? Interested to support products where you can truly reach the root cause?
Axis Communications is a creator of hardware and software that our partners rely on worldwide. As a Swedish multinational, we offer stability, deep product mastery, and a team-oriented global culture where your expertise is valued at the source.
We are looking for a Technical Service Engineer to join our team in Bengaluru (Bangalore), acting as the technical support for our partners, distributors, and end-users across the India SAARC region.
What You Will Do:
Be the Voice of the Product: Provide advanced technical support and after-sales care, supporting users via written web portal tickets, fluent English live chat, and phone.
Own the Customer Journey: Work through an autonomous,



case-driven system where you take final responsibility for diagnosing, troubleshooting, and successfully closing support cases.
Collaborate Globally: Partner closely with our regional sales office, local RMA partners, and the global technical support community to share ideas and resolve challenges.
Drive Continuous Improvement: Take part in cutting-edge technical training and contribute to proactive knowledge-sharing, such as authoring global FAQs.
What We Are Looking For:
Education & Experience: Bachelor’s degree in Computer Science (or equivalent) backed by 3 to 5 years of hands-on experience in a technical support or customer-facing engineering role.
Fluent Communication: Exceptional verbal and written English communication skills, maintaining a professional, reassuring dialogue with global partners.
The Right Mindset: You are service-minded, ‘social yet structured,’ open-minded, and understan

📌 Technical Service Engineer (Bengaluru)
🏢 Axis Communications
📍 Bengaluru