At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.
We are looking for a Research Advisor to join our growing Customer Experience and Research (CXR) team. In this position, you will work collaboratively with Lead Research Advisors and Dscout clients to help our customers use our platform to design, recruit and field research projects. Our clients conduct research on a wide range of topics varying across: technology, retail, healthcare, and AI, just to name a few.
You will have a chance to make a real difference for Dscout’s customers and build your career in the worlds of research and customer success.
You are an incredible communicator and a genuine, creative problem-solver. You’re the client’s partner in learning a current digital tool to execute powerful research. You collaborate with clients as they develop research plans, and help to identify Dscout methodologies that best meet their needs. Internally, you are our clients’ champion to drive larger improvements to the platform and overall user experience. The Research Advisor position is among the most central to Dscout’s operations, and means you’ll work with people from across the company on a regular basis, especially our product, engineering and sales teams. If this sounds exciting to you, apply today
What you will do:
Act as a true Dscout expert to train and educate clients on features and functionalities
Provide specific recommendations for clients’ research design on Dscout
Assist in running clients’ research projects on Dscout including planning, designing, r
📌 Research Advisor (India)
🏢 Dscout
📍 India