Job Summary

Role Purpose

The Depository Participants (DP) specialist key role is to focus on below Product sales and compliance activities related to demat account holders (3-in-1 or corporate) to cater to the growing business volume.

Product Sales

Depository Services sales and support.
Ensure validity and completeness of transactions processed and ensure charges levied as authorized.
Liaison with stakeholders/segments for customer requests/ queries resolution.
Take initiatives to create awareness of the Product across Bank segments.
Support channels for timely resolution of customer complaints.

Product Management & Compliance

Identify recent product opportunities
Implement process revisions as per the regulatory circulars issued by SEBI & NSDL and other authorities.
Set up processes to streamline existing operations for Demat customers. Liaise with DP Operations team on new process implementation
Collaborate with cross functional teams including Compliance, Legal, Marketing & Tech team




Address the frontline queries and resolve compliance issues with regards to Demat account
Monitor product performance and Key business KPIs and publish to the stakeholders

Key Responsibilities

Individual contributor role focused on DP product support, client impact, regulatory risk management and frontline capability. The role holder will support others through specialist advice, training and governance input, without direct people management accountability.

Product Sales

Depository Services sales and support for individual and corporate account opening.
Ensure demat client requests are completed E2E including share transfer transactions, DRFs, Static Data change requests etc.
Ensure validity and completeness of transactions processed and ensure fees, charges etc. are authorized by appropriate authorities.
Liaison with stakeholders/segments for customer requests/ queries resolution.
Take initiatives to create awareness of the Product across Bank segments.
Support channels for

📌 Associate Director, Sales (Mumbai)
🏢 Standard Chartered India
📍 Mumbai